Compliance & Certifications

ShieldGraph is committed to meeting the highest standards of security and compliance. We continuously invest in certifications and frameworks that demonstrate our dedication to protecting your data.

Certifications & Frameworks

SOC 2 Type II

In Progress

Comprehensive audit of our security, availability, processing integrity, confidentiality, and privacy controls.

Estimated completion: Q3 2026

GDPR Compliant

Compliant

Full compliance with the EU General Data Protection Regulation. We uphold data subject rights and maintain lawful data processing practices.

Active

CCPA Compliant

Compliant

Compliant with the California Consumer Privacy Act. California residents have full access to their data rights including access, deletion, and opt-out.

Active

ISO 27001

Planned

International standard for information security management systems (ISMS). Certification process planned to begin after SOC 2 completion.

Planned for Q1 2027

Data Processing

Data Location

Primary data is stored in US-based data centers with SOC 2 certified infrastructure providers. EU customers may request data residency within the European Economic Area.

Encryption

All data is encrypted at rest using AES-256 and in transit using TLS 1.3. Encryption keys are managed through a dedicated key management service with automatic rotation.

Retention

Scan data is retained for 90 days by default (configurable per plan). Account data is retained for 30 days after deletion. Billing records are retained for 7 years per regulatory requirements.

Sub-processors

We use the following third-party sub-processors to deliver our services. All sub-processors are bound by data processing agreements.

ProviderPurpose
Cloudflare
CDN, DDoS Protection & WAF
Vercel
Application Hosting & Deployment
SendGrid
Transactional Email Delivery
Stripe
Payment Processing & Billing

Compliance Documents

Request access to our compliance documentation for your review.

Security Whitepaper

PDF

Data Processing Agreement (DPA)

PDF

Privacy Impact Assessment

PDF

Sub-processor List

PDF

Need Compliance Information?

Contact our compliance team for detailed documentation, custom DPAs, or to discuss your specific compliance requirements.

compliance@shieldgraph.com